Last Updated: July 29, 2026
At Star India TV Guide (https://www.starindia.cloud/), we are committed to providing you with the best WordPress plugin experience for displaying Indian TV channel schedules. Your satisfaction is our top priority, and we stand behind the quality of our products.
30-Day Money-Back Guarantee
We offer a 100% 30-day money-back guarantee on all purchases of the Star India TV Guide plugin.
If for any reason you are not completely satisfied with your purchase, you may request a full refund within 30 days of your original purchase date. No questions asked.
What the Guarantee Covers:
- Full refund of the purchase price
- No hidden fees or deductions
- Refund processed within 5-7 business days after approval
- Payment returned to your original payment method
Conditions:
- Refund requests must be made within 30 days of purchase
- The refund request must include your order number and email address
- We reserve the right to verify the purchase before issuing a refund
How to Request a Refund
To initiate a refund request, please contact us via email:
📧 Email: vijay@knowledgeskey.com
Please include the following details in your refund request:
- Your full name
- Order number
- Date of purchase
- Brief reason for the refund request (optional)
Our support team will respond to your request within 24-48 hours.
Returns Policy
Since our product is a digital WordPress plugin (delivered as a downloadable ZIP file), traditional physical product returns do not apply. All refunds are processed electronically.
Digital Product Policy:
- All plugin purchases are final sale after 30 days
- Refunds are only available within the 30-day money-back guarantee period
- We do not accept returns for exchanges or store credit
Technical Support
We are here to help! If you are experiencing issues with the plugin, please contact us before requesting a refund. Often, we can resolve any technical problems quickly.
Email Support: vijay@knowledgeskey.com
Response Time: 24-48 hours (business days)
Chargebacks and Disputes
If you file a chargeback or payment dispute without first contacting us for a refund, we reserve the right to:
- Suspend your plugin license
- Revoke access to plugin updates
- Take appropriate legal action to recover funds
We encourage you to contact us directly so we can resolve any issues amicably.
Cancellation Policy
Subscription Plans:
- For annual subscription plans, you may cancel your subscription at any time
- Cancellation will stop future billing cycles
- Refunds for unused time are processed on a pro-rata basis within the 30-day period
One-Time Purchases:
- One-time purchases are non-refundable after 30 days
- If the plugin does not work as advertised, we will work with you to fix the issue or provide a refund within the guarantee period
Contact Information
If you have any questions about this Refund and Returns Policy, please contact us:
Star India TV Guide
Website: https://www.starindia.cloud/
Email: vijay@knowledgeskey.com
Policy Updates
We reserve the right to update or modify this refund policy at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our plugin after any changes indicates your acceptance of the new policy.
Thank you for choosing Star India TV Guide!
We are confident that our plugin will enhance your WordPress website with the best Indian TV channel schedules.
Quick Summary
| Item | Details |
|---|---|
| Product | Star India TV Guide WordPress Plugin |
| Website | https://www.starindia.cloud/ |
| Guarantee | 30-Day Money-Back Guarantee |
| Refund Window | Within 30 days of purchase |
| Contact Email | vijay@knowledgeskey.com |
| Refund Process | 5-7 business days |
| Support Response | 24-48 hours |